1. Information We Collect
We collect information you provide directly to us, such as:
- Telegram account information (username, user ID)
- Exchange account UIDs for rebate calculation
- Wallet addresses for withdrawals
- Trading data from connected exchanges
2. How We Use Your Information
We use the information we collect to:
- Calculate and distribute trading rebates
- Process withdrawal requests
- Provide customer support
- Send important service notifications
- Improve our services and user experience
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with partner exchanges solely for the purpose of rebate calculation and distribution.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for data processing
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us through our support channels.